Email us about your account or the app.
Email hello@aumnivida.com for account help, technical issues or beta questions.
Support
Get help with beta access, your account and the app.
Contact us about the app, your account or private beta access. A person will reply.
Typical response time
We usually reply within one to two business days. Account reviews and import troubleshooting can take longer during the private beta.
We can help with
- Waitlist and private beta access
- Account or sign-in issues
- Importing labs, scans and records
- Bug reports and product feedback
Looking for the product homepage instead? Visit aumnivida.com.
Include the details we need to investigate.
Include your account email, a description of the issue, and relevant device details or screenshots.
- The email address you use with AumniVIDA
- A short description of the issue
- Any relevant screenshots or device details
Share only the information your request needs.
Include health information only when it is necessary to explain the issue. We handle any health information you send as sensitive data.
For questions about records or account access, send the minimum we need to help, and keep other health details out of email.
Medical emergencies
In a medical emergency, call your local emergency number right away. AumniVIDA support answers questions about the app and your account.