Email Support
Reach the AumniVIDA team directly for account help, technical issues, or beta questions.
Support
Help for beta access, account issues, and product questions.
This page is the public support contact for AumniVIDA. If you need help with the iOS app, your account, or the private beta, contact us and we'll respond as quickly as we can.
Typical response time
We usually respond within 1 to 2 business days. During the private beta, some requests may take longer if they require account review or import troubleshooting.
We can help with
- Waitlist and private beta access
- Account or sign-in issues
- Medical record import problems
- Bug reports and product feedback
Looking for the product homepage instead? Visit aumnivida.com.
What To Include
A short message with the right details helps us resolve issues faster.
- Your email address used with AumniVIDA
- A short description of the issue
- Any relevant screenshots or device details
Privacy & Data
We treat health-related information with care and review support requests accordingly.
If your request involves medical records or account access, include only the minimum information needed for support. Do not send unnecessary sensitive health details by email.
Important
AumniVIDA support is not a medical emergency service and does not provide urgent medical advice. If you believe you are experiencing a medical emergency, contact your local emergency services immediately.